Receptionist

RESPONSIBILITIES

1. Embrace Playhouse Square values and programs that further Diversity, Equity and Inclusion within the department.
2. Observe the hours of 8:45AM to 5:00PM and schedule coverage for all prearranged absences.
3. Answer all incoming calls and direct appropriately; take accurate and complete messages as needed.
4. Greet, screen and announce all visitors. Ensure that each visitor signs the guest log.
5. Become familiar with the functions and activities of Playhouse Square departments and Playhouse Square personnel in order to direct calls immediately and appropriately.
6. Receive and sign for deliveries and maintain delivery records; inform recipients of deliveries received.
7. Provide clerical assistance (labels, envelopes, memos, etc.) to various departments as needed.
8. Assist in preparation of special bulk mailings as requested.
9. Track weekly attendance and forward all responses appropriately for computer input.
10. Maintain the reception area in a neat, clean and orderly manner.
11. Unlock/lock reception area entrance upon office opening and secure desk area upon office closure.
12. Train newly hired desk coverage on front desk procedures and keep all relevant and necessary front desk information up to date.
13. Oversee administrative parking operations for the Playhouse Square Surface Lot, Playhouse Square Garage, and Lumen Garage.
14. Run weekly parking reports, attend weekly parking meetings, maintain monthly parking calendar, address parking complaints both internal and external and assist departments with large event/festival parking needs and logistics.
15. Perform other duties as assigned.

Qualifications

1. Minimum of two years administrative experience.
2. Outgoing, people oriented person, with outstanding interpersonal skills.
3. Excellent communication skills, both verbal and written.
4. Self-motivated with strong organizational skills.
5. Knowledge of current PC hardware and software.

BENEFITS

Playhouse Square offers an attractive and comprehensive benefit package to employees that provides exceptional coverage. This package includes:

• Medical, Vision, and Dental Insurance
• Long-Term Disability Insurance
• Short-Term Disability Insurance
• Life Insurance
• 401(k) Retirement Plan
• Employee Assistance Program (EAP)
• Wellness Program
• Discounted Parking

In order to apply, please submit a recent a resume and a cover letter with salary requirements to one of the following:

E-mail to hrpt@playhousesquare.org

Fax to 216-771-0217

Mail:

Playhouse Square
Human Resources Department
1501 Euclid Avenue, Suite 200
Cleveland, OH 44115