Part-Time
Rate of pay: $15 per hour
Hours & Availability:
- Part Time - Evenings/Weekends; schedule flexibility is ESSENTIAL
- Must be available to begin shift at 4:30 p.m. and as late as 11:30 pm on weekdays (shift lengths vary)
- Must be available to work beginning as early at 11:00 a.m. and as late as 11:30 p.m. on weekends (shift lengths vary)
- 3-4 shifts/week for three weeks during Broadway performances. On average: 12-18 hours/week.
Playhouse Square is seeking an outgoing, organized, people-oriented professional with self-motivation, and the ability to articulate well for the role of RJF Presidents' Club Concierge.
RESPONSIBILITIES
- Embrace Playhouse Square values and programs that further Diversity, Equity and Inclusion within the department.
- Maintain a roster of guests for each performance and notes on problems, issues and donor related concerns.
- Inform the development staff of lapsed memberships for follow-up.
- Become familiar with Playhouse Square, its programs and policies and be prepared to answer questions as they arise.
- Communicate curtain warnings to Presidents’ Club staff for announcement to guests.
- Be prepared to staff special events as needed
- Provide the Development Department with pertinent, anecdotal information about donors as the information becomes available.
- Provide the following specific services for guests:
- Greet and welcome patrons.
- Check eligibility of guests.
- Provide donor & performance information as needed and requested.
- Take requests for dinner reservations and communicate to Development staff.
- Distribute printed materials as needed.
- Maintain a pre-paid ticket pick-up system.
- Provide other services as developed by Playhouse Square.
- Work closely with servicing restaurant and F&B team to insure smooth operation of the Club.
Qualifications
- Ability to work a minimum three (3) shifts during major Broadway performances (evenings and weekends availability).
- Outgoing, people oriented person, with outstanding interpersonal skills.
- Excellent verbal communication skills.
- Professional appearance and demeanor.
- Self motivated with strong organizational skills.
- Knowledge of current PC hardware and software.
In order to apply, please submit a resume to one of the following:
E-mail to pshr@playhousesquare.org
Fax to (216) 771-0217
Mail:
Playhouse Square
Human Resources Department
1501 Euclid Avenue, Suite 200
Cleveland, OH 44115