Education and Youth Groups

Do we accept Purchase Orders for payment?

Unfortunately, we do not accept Purchase Orders. We kindly request that payments be made via business check or credit card prior to the performance.

What happens if our school closes due to a calamity or snow day after we’ve paid for tickets?

We understand that unexpected circumstances can arise. In such cases, we may offer flexible options on a case-by-case basis. Please reach out to your account executive for assistance.

What if some students are unable to attend after we’ve paid for tickets?

Please note that all ticket sales are final, and we are unable to provide refunds for absent students.

Is an exact number of attendees required to hold our tickets?

No need to worry! You can adjust your attendee count down until the payment deadline, allowing you to purchase only what you need.

Is fee bus parking available?

Yes, we are pleased to offer complimentary bus parking. For more details, please connect with your account executive.

Do you offer a bus subsidy?

No, this option is exclusively for weekday matinee performances organized by our Education Department.

Are there complimentary tickets for educators or bus drivers?

Educators and bus drivers are welcome to be included in your group count to receive discounted ticket prices.

What educational resources do you provide?

We offer complimentary study guides (when available) and a pre-show Broadway Buzz session for KeyBank State performances.

Are free tours available?

Please reach out to your account executive for further assistance.

What resources are available for first-time theatergoers?

We have a dedicated page on theater etiquette that provides helpful tips for first-time attendees. You can explore that page here.

Where can our student group dine before or after the show?

Hofbräuhaus Cleveland offers fantatsic food and a lively atmosphere that's perfect for a great time.